VFS Global, a subsidiary of 104 year old Swiss multinational – Kuoni Group, is the world's largest and most experienced Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide. Established in 2001 as a specialist partner for diplomatic missions, VFS Global serves diplomatic missions/consular sections by managing all the administrative and non-judgmental tasks related to the entire lifecycle of a visa application process, enabling diplomatic missions to focus entirely on the key tasks of assessment and interview. Today it serves diplomatic missions of 34 countries through its 410(+) offices and has operations in 49 countries across 5 continents.
The talent and passion of our people is critical to our success. VFS Global has unwavering faith in the talent and growth potential of its team members. Together, we share a common set of values, rooted in integrity and excellence. A philosophy that balances personal lifestyles, perspective and needs is an important part of our culture. It's a culture where the way of life is inspiring, motivating and one where people are treated with dignity and respect.
The talent and passion of our people is critical to our success. VFS Global has unwavering faith in the talent and growth potential of its team members. Together, we share a common set of values, rooted in integrity and excellence. A philosophy that balances personal lifestyles, perspective and needs is an important part of our culture. It's a culture where the way of life is inspiring, motivating and one where people are treated with dignity and respect.
We offer competitive compensation in line with the industry standards, besides an opportunity for learning, development and growth.
We currently have the following opportunities and invite you to join our team in Malaysia:
Officer - Customer Service
Responsibilities:
- Handling of application submission.
- Handling customer / applicant queries personally or via email, telephone.
- Document scrutiny & Collection.
- Fee Collection.
- Capture / Data Entry of information into system.
- Handling of cash & bank related transactions.
- Sale of Value added Services.
Requirements:
- Degree or Diploma in any relevant field (Minimum STPM qualification).
- Work experience in the field of customer service will be an advantage (fresh graduates will be considered).
- Good command of written and oral English plus local dialects.
- Good disposition with a positive work attitude.
- Computer literate with knowledge of MS Office programs.
Interested candidates please email your resume to: Careersatvfsmalaysia@vfsglobal.com or Fax: +6 03 2164 1224
Only short-listed candidates will be notified.
